Terms of Use

These Terms and Conditions govern purchases made through the CLAYMORIA online store (“CLAYMORIA”), operated by Yiwu Pingzhan Network Technology Co., Ltd. By placing an order through the website, you enter into a purchase transaction with Yiwu Pingzhan Network Technology Co., Ltd., subject to these Terms and the policies published on our website.

CLAYMORIA is owned and operated by Yiwu Pingzhan Network Technology Co., Ltd.

By accessing or using this website, you agree to the following Terms of Use. If you do not agree, please discontinue use of the website.

Website Use

You may use this website only for lawful personal purposes. You must not interfere with its operation, attempt unauthorized access, introduce harmful code, or use its content for fraudulent activities.

Product Information

CLAYMORIA specializes in vases and decorative home accessories, including decorative vases, flower vases, tabletop vases, ceramic vases, glass vases, and other decorative pieces for the home.

We aim to provide accurate product descriptions, images, prices, dimensions, materials, colors, finishes, and specifications. However, actual colors, textures, finishes, dimensions, and product appearance may vary slightly due to screen settings, lighting conditions, photography, manufacturing variations, or the characteristics of handmade and decorative products.

Flowers, plants, branches, and other decorative accessories shown in product images are not included unless specifically stated in the applicable product description.

Customers are responsible for reviewing product dimensions, materials, specifications, care instructions, and intended use before purchasing.

Product information may be corrected, modified, or updated without prior notice.

Vase Care and Safety

Please follow any care and usage instructions provided with the product.

Vases should be placed on stable, level surfaces and handled with appropriate care. Glass, ceramic, and other fragile materials may break, chip, or crack if dropped, struck, or handled improperly.

Keep fragile products away from edges and locations where they may easily fall or be knocked over.

When using a vase with water or fresh flowers, please ensure that the product is suitable for holding water. Some decorative vases may be intended primarily for dried flowers or decorative display. Please refer to the individual product description for applicable usage information.

Customers should take appropriate precautions when handling broken or damaged glass, ceramic, or other fragile materials.

Intellectual Property

Website content—including text, images, graphics, logos, product photography, page layouts, and designs—is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or commercially use our website content without prior written permission.

Third-Party Services

Our website may use, integrate with, or link to third-party services, including payment processors, shipping providers, analytics services, and other service providers.

We are not responsible for the content, availability, privacy practices, terms, or actions of independent third-party services or websites.

Disclaimer

The website and its content are provided on an “as available” basis.

To the fullest extent permitted by applicable law, we do not guarantee uninterrupted access to the website or that all content will always be complete, accurate, error-free, or free from harmful components.

Limitation of Liability

To the fullest extent permitted by applicable law, CLAYMORIA and Yiwu Pingzhan Network Technology Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses resulting from your use of this website, services, or products.

Nothing in these Terms limits or excludes any rights or liabilities that cannot legally be limited or excluded under applicable law.

Changes to These Terms

We may update these Terms periodically to reflect changes to our website, products, services, business practices, or legal obligations.

Changes become effective when the revised version is posted on this page. Where permitted by applicable law, your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Business Information

CLAYMORIA is an online retail store operated by Yiwu Pingzhan Network Technology Co., Ltd. The company is responsible for the sale of products, order processing, customer support, returns, refunds, and other transactions conducted through the CLAYMORIA online store.

Brand Name: CLAYMORIA

Company Name: Yiwu Pingzhan Network Technology Co., Ltd.

Registered Address: Room 502, Building A, Lanting Plaza, No. 1251 Chengbei Road, Futian Subdistrict, Yiwu, Jinhua, Zhejiang, China

Email: service@claymoria.com

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST

We aim to respond to customer inquiries within 1–2 business days.

Contact Us

For questions about these Terms of Use, our products, or your order, please contact us at:

Email: service@claymoria.com

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST

We aim to respond to customer inquiries within 1–2 business days.